15 years ago I was sitting on the couch, trying to decide if I wanted to start my own business or go back into a corporate job. I had been laid off and the company graciously paid for 6 months of outplacement services which was about to run out. And as I sat there staring at the ceiling, asking what I should do, the phone rang. It was my friend Connie, needing help and a friend to talk to. I remember the moment clearly, because that phone call was the answer to my question, and so my coaching business was launched. I told Connie what was going on and she offered to pay me. I did not even know what →